Privacy Policy for My Accountant

PROTECTION OF PERSONAL INFORMATION

At My Accountant, we are committed to protecting the privacy of your personal information in accordance with the Protection of Personal Information Act (POPIA). The information you provide to us allows us to deliver the best possible experience with our services. We have established dedicated policies and procedures to ensure the security of all personal information we collect and process. Rest assured, we will never sell your personal information. Please read below to understand what constitutes personal information, how we collect, process, use, and disclose it.

What is Personal Information?

Personal information refers to any data that can identify you as an individual, such as your name, email address, physical and postal addresses, race, sex, age, and internet address of the domain from which you are visiting.

Collection of Personal Information

We collect personal information through various methods, either directly from you or through other lawful means. We ensure that all information is collected fairly, with your knowledge or consent where appropriate.

Use of Personal Information

Personal information is processed for various reasons, including but not limited to:

Managing information, products, and/or services requested by you.
Identifying you when you contact us.
Improving the quality of our services.
Marketing purposes.

We retain your information for ongoing business relationships or to communicate directly with you. All information is kept strictly confidential and will not be disclosed without your consent, unless required or permitted by law.

Retention and Security

We store your personal information according to the legal retention periods and take all reasonable steps to ensure it is up-to-date. We delete or archive information as per our retention schedules. Should you wish to access or correct any information we hold about you, you may request this through our contact page.

Trans-Border Processing

Your personal information may be transferred to and stored in countries outside South Africa if required by relevant business transactions. These countries may not have the same data protection laws as South Africa, but we will only transfer the information with your consent or when necessary for the performance of a contract.

Breach Notification

In the event of a data breach, My Accountant will notify both the Regulator and the affected individuals as soon as reasonably possible, taking into account any measures necessary to address the breach.

ONLINE PLATFORM DISCLAIMER

All content provided on our website is for informational purposes only. While we strive for accuracy, My Accountant makes no warranties, expressed or implied, about the completeness or reliability of the content on our website. We are not liable for any damages resulting from the use or inability to use our website.

EMAIL DISCLAIMER

Emails from My Accountant may contain confidential information intended solely for the recipient. If you receive an email in error, please delete it immediately. Unauthorized disclosure, copying, or distribution of these emails is prohibited.

USAGE OF ONLINE CONTENT

You may view, print, and distribute content from our website for informational and non-commercial purposes, provided proper credit is given. Commercial use of our content requires prior written permission from My Accountant.

INTELLECTUAL PROPERTY RIGHTS

All content on this website, including text, designs, and graphics, is the property of My Accountant and is protected by domestic and international laws. No rights are granted to use our intellectual property without our express permission.

CHANGES AND AMENDMENTS

My Accountant reserves the right to change any information on this website without notice. Users should regularly check our policies for updates.

CONTACT INFORMATION

For any questions or requests regarding this policy, please contact us through our website at www.myacc.co.za.

EMAIL SUBSCRIPTIONS

We maintain a list of email addresses for our newsletter. You must subscribe to join this list and can unsubscribe at any time. We do not share email addresses with unauthorized third parties.

COOKIES

Our website may use cookies to enhance user experience. You can configure your browser to reject cookies, but this may affect website functionality.

INFORMATION LOGGED

We log information such as browser type, IP address, and pages visited for statistical analysis and system administration. This data is not linked to your personal information.

LINKS TO OTHER SITES

Our website may contain links to external sites. My Accountant is not responsible for the privacy practices or content of these sites.

GOOGLE DISCLAIMER

We use third-party advertising companies, like Google, to serve ads based on your visits to our site and others. These companies do not have access to your personal information.

DEFINITIONS

“Online Platform” refers to My Accountant’s website or any other web-based service we provide.