POPIA Compliance Policy

POPIA PRIVACY POLICY 1. Introduction We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. ⸻ 2. Information We Collect We may collect the following personal information: * Name and surname * Contact information (email address, phone number) * Business details (if applicable) * Billing and payment information * Any information you voluntarily provide through forms or communication We may also collect non-personal data such as browser type, device information, and website usage data. ⸻ 3. How We Use Your Information We use your personal information to: * Provide and deliver our services * Communicate with you regarding your enquiry or account * Process payments and invoices * Improve our website and services * Comply with legal and regulatory obligations ⸻ 4. Sharing of Information We do not sell your personal information. We may share your information with: * Service providers assisting in our operations (e.g. payment processors, hosting providers) * Regulatory or legal authorities when required by law All third parties are required to handle your information securely and in accordance with POPIA. ⸻ 5. Data Security We take reasonable and appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. ⸻ 6. Your Rights Under POPIA You have the right to: * Access your personal information * Request correction or deletion of your personal information * Object to processing of your information * Withdraw consent where applicable * Lodge a complaint with the Information Regulator of South Africa ⸻ 7. Data Retention We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. ⸻ 8. Cookies Our website may use cookies to improve user experience and track website usage. You may disable cookies in your browser settings. ⸻ 9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.