Cybersecurity & Fraud Prevention
Report Digital Fraud & Profile Hijacking
Report unauthorized eFiling profile takeovers, suspicious banking detail changes, identity theft, or phishing scams directly to SARS.
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Lodge an Urgent Digital Fraud Report with SARS
Use official SARS digital security portals to freeze compromised profiles and report unauthorized access.
Fraud Reporting Steps
How to Report Digital Tax Fraud
01
Access SARS Fraud Reporting Portal
Go to tools.sars.gov.za/soqs and choose 'Report Digital Fraud / Profile Compromise'.
02
Specify Fraud Incident Type
Select category: Unauthorized eFiling Profile Transfer, Fraudulent Banking Detail Changes, Phishing Scam, or Unauthorized Refund Redirection.
03
Enter Taxpayer & Incident Information
Provide 10-digit tax reference number, SA ID number, and details of suspicious activity observed.
04
Attach Evidence Files
Upload bank statements, SAPS affidavit, fraudulent email headers, or screenshot evidence.
05
Freeze Compromised Profile
SARS Fraud Unit will suspend online banking profile changes and initiate forensic account recovery.
Frequently Asked Questions
What should I do immediately if my SARS eFiling profile is hacked?
Lodge a fraud report on SOQS immediately, change your password, notify your bank, and file an affidavit at your nearest SAPS station.
How do fraudsters target SARS tax refunds?
Scammers manipulate eFiling profiles or register fake representative relationships to change banking details right before a refund is issued.
Can My Accountant help restore and secure a compromised SARS profile?
Yes! We work directly with SARS Fraud & Security units to verify your identity, restore profile control, and re-establish secure tax management.
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