Skip to main content
My Accountant
Shopping Cart
SARS Audit & Verification

Upload Supporting Documents via SOQS

Submit audit files, verification documents, and requested proof of expenditure directly to SARS online without eFiling.

Explore 100+ accounting & tax services with transparent fixed prices and clear completion times in our online store.

Accredited Professional Memberships & Regulatory Compliance

CIBA MemberBiz Accountant
SAIT MemberTax Practitioner
S
SARS RegisteredTax Practitioners
CIPC AgentCompany Registry
4.9 / 5.0
Verified Google Reviews • South Africa's Top Online Accounting & Tax Practice
Verified SARS Portal

Upload Audit Documents Directly to SARS

Use official SARS online channels to upload files for open verification cases or audit requests.

Upload Workflow Guide

How to Upload Audit Supporting Documents

01

Locate Your Exact SARS Case Number

Open your SARS Verification or Audit Notification letter to extract the specific Case Number (or open SARS eFiling → Returns → Returns History → Supporting Documents).
02

Access the SOQS Supporting Documents Portal

Navigate to tools.sars.gov.za/sarsonlinequery/suppdocs when uploading files in response to a case letter without logging into eFiling.
03

Prepare Unencrypted, Indexed PDF Schedules

Consolidate related vouchers (e.g., Section 18A certificates, medical out-of-pocket receipts, SARS travel logbook, or VAT201 top-5 tax invoices) into clear PDFs under 5MB per file.
04

Upload & Verify Every File Status

Attach each PDF and verify that its status changes to 'Uploaded' before clicking the final 'Submit to SARS' button. Leaving files in 'Saved' state does not close the verification request.
05

Retain the Official Upload Acknowledgement

Download the SARS confirmation receipt showing the exact date and timestamp of submission—this proves compliance with the 21-business-day deadline under Section 46 of the Tax Administration Act.

SARS Audit Review Turnaround Times

Taxpayer Submission Window: 21 business days from the date of the SARS verification letter.

SARS Verification Completion: 21 business days from the date all complete supporting documents are submitted.

In-Depth Field/Desk Audit: Up to 90 business days (with mandatory progress reports every 90 days under Section 42).

Common Document Rejection Triggers

Uploading Password-Protected Bank Statements or IRP5s

SARS document scanners cannot open encrypted PDFs. Uploading a password-protected bank statement results in an automatic 'Invalid Document' rejection and an upward additional assessment.

Submitting Accounting Ledgers Without Underlying Tax Invoices

For VAT201 and ITR14 verifications, uploading a Xero or Sage general ledger dump without the corresponding Section 20 valid tax invoices (showing both supplier and recipient VAT numbers) leads to immediate input VAT disallowance.

Clicking 'Upload' Without Clicking 'Submit to SARS'

On both eFiling and SOQS, uploading files into the document group only stages them. If you do not click the final 'Submit to SARS' button, the audit timer expires after 21 business days as a non-response.

Frequently Asked Questions

What file formats and size limits apply to SARS document uploads?

SARS accepts PDF, PNG, JPG, JPEG, DOC, and DOCX files up to 5MB per individual file and a maximum of 20 files per submission group. All files must be unencrypted.

How many days do I have to upload supporting documents after a SARS verification letter?

You have 21 business days from the date of the SARS verification demand letter to upload all requested supporting documents, failing which SARS will issue a revised assessment disallowing your claims.

What happens if my supporting documents link on eFiling has expired or closed?

If the 21-business-day window expires and SARS issues an Additional Assessment (ITA34/VAT217), you can no longer use the standard supporting documents link—you must lodge a formal Request for Correction (RFC) or Notice of Objection (NOO1).

What specific documents are required for a SARS VAT201 refund verification?

SARS typically requires the VAT201 computation schedule, the 5 largest tax invoices for Output Tax and Input Tax meeting Section 20 requirements, 3 months of bank statements, and a signed confirmation of business activity.

Can My Accountant compile and upload SARS audit packs for me?

Yes. Our tax practitioners pre-audit every invoice, travel logbook, and reconciliation schedule for strict statutory compliance before uploading to ensure first-time acceptance by SARS auditors.

Related SARS Verification & Dispute Guides

Registered SARS Tax Practitioners

Need Expert Assistance? Let My Accountant Handle SARS For You

Avoid SARS penalties, audit complications, or endless waiting on hold. Our registered SAIT tax practitioners can resolve your query, submit outstanding returns, and represent you directly with SARS.

Fast SARS Dispute & Debt Relief Verified TCS & Direct Power of Attorney