Customs RLA Document Upload
Submit Customs RLA Supporting Documents
Upload required verification files, bank confirmation letters, CRA01 address proofs, and board resolutions for open SARS Customs RLA applications.
Explore 100+ accounting & tax services with transparent fixed prices and clear completion times in our online store.
Accredited Professional Memberships & Regulatory Compliance
CIBA MemberBiz Accountant
SAIT MemberTax Practitioner
S
SARS RegisteredTax Practitioners
CIPC AgentCompany Registry
4.9 / 5.0
Verified Google Reviews • South Africa's Top Online Accounting & Tax Practice
eFiling Navigation & Turnaround
RLA Upload Path & Review SLA
Post-Upload Review: 3–7 Business Days (21-Day Expiry Window)
eFiling Navigation Path: Log into eFiling → Organisations → RLA → Existing Applications → Supporting Documents Upload
Verified SARS Portal
Upload Customs RLA Files Directly to SARS
Use official SARS online query channels to upload supporting documentation for customs trader applications.
Document Upload Guide
How to Upload Customs RLA Supporting Documents
01
Open the SOQS RLA Document Upload Portal or eFiling
Navigate to tools.sars.gov.za/sarsonlinequery/SubmitRLADocuments or log into SARS eFiling and open "Organisations > Registration, Licensing and Accreditation (RLA) > Supporting Documents".
02
Enter Your RLA Case Number & Upload Token
Input the exact RLA Case Reference Number printed on your SARS Customs "Request for Additional Information" letter.
03
Compile the 5 Mandatory FICA & Customs Exhibits
Prepare: (1) CIPC CoR14.3, (2) Stamped bank confirmation letter (< 90 days old), (3) Municipal utility bill or signed lease agreement for physical premises, (4) Certified ID of Public Officer, and (5) Signed Company Resolution.
04
Upload Unencrypted PDFs Under 5MB Per File
Attach each PDF to its matching document category slot. Ensure no PDF is password-protected or exceeds the 5MB file size limit (50MB total upload cap).
05
Submit & Save Official SARS Receipt Confirmation
Click "Submit to SARS" to release your pended RLA case back into the Customs Officer review queue (reviewed within 3–7 business days).
Document Rejection Triggers
Why SARS Customs Rejects Uploaded RLA Documents
Utility Bill Not in the Company’s Registered Legal Name
If your business rents premises or operates from a director’s residential property, uploading a utility bill in the landlord’s or director’s name without a signed Lease Agreement or SARS CRA01 Address Confirmation form triggers immediate rejection.
Password-Protected Bank Statements or >5MB Scans
Automated bank statements with PDF open-passwords cannot be opened by SARS Customs workflow viewers, causing the officer to reject the upload as unreadable.
Missing Board Resolution Authorizing the Applicant
Every corporate RLA application must include a signed Board Resolution on company letterhead explicitly authorizing the Public Officer or representative to apply for Customs registration.
Expired 21-Business-Day Upload Link
Once an RLA case passes 21 business days in "Pended" status without a complete upload, the SOQS upload token expires and a fresh RLA application must be lodged.
Frequently Asked Questions
What documents are required for a SARS Customs RLA Importer or Exporter registration?
You must upload: (1) CIPC CoR14.3 registration certificate, (2) Bank account confirmation letter (< 3 months old), (3) Proof of physical business address (utility bill or lease + CRA01), (4) Certified ID of the Public Officer and directors, and (5) a signed Board Resolution.
How long after uploading RLA supporting documents does SARS approve the Customs Code?
Once all required supporting documents are uploaded against an open RLA case number, SARS Customs typically reviews and approves the registration within 3 to 7 business days.
What if my business operates from home or a shared co-working office?
If the municipal rates/electricity account is in the homeowner’s or landlord’s name, you must upload BOTH the utility bill (< 3 months old) AND either a signed Lease Agreement or a completed SARS CRA01 (Confirmation of Residential/Business Address) form.
What file formats and sizes are accepted on the RLA upload portal?
SARS accepts unencrypted PDF, JPG, PNG, and DOC/DOCX files up to 5MB per individual document and up to 50MB in total per submission.
Can My Accountant prepare the Board Resolution and upload the RLA pack for us?
Yes! We draft your Customs Board Resolution, verify your CRA01 address proof, strip PDF encryption, and upload the complete RLA verification pack directly to SARS.
Related SARS Customs Guides & Packages
Registered SARS Tax Practitioners
Need Expert Assistance? Let My Accountant Handle SARS For You
Avoid SARS penalties, audit complications, or endless waiting on hold. Our registered SAIT tax practitioners can resolve your query, submit outstanding returns, and represent you directly with SARS.
Fast SARS Dispute & Debt Relief Verified TCS & Direct Power of Attorney